FAQs

How long is each service?

Each service is 65 minutes long.

What time do doors open?

You will be able to enter the lobby 1 hour before each showing. Doors into the auditorium will open 10 minutes before the service starts.

Is there parking?

There is plenty of parking on site.

When do I get my tickets?

E-tickets are available for download once registrations are complete. You will need to ensure you have done this before arriving at the venue.

Do I have to book a ticket online or can I turn up at the event and get a ticket? 

Yes, all tickets are to be pre-booked as no ticket will be on sale at the doors and cannot be guaranteed on the night.

Will seating be allocated or can I sit with my friends if we haven’t booked together?

Seating arrangements this year will be general admission so you will be able to pick your seats on a first come first serve basis when you get to the venue.

Can I bring my kids?

The Christmas Eve services are for the whole family, so we encourage kids to enjoy the show with you. However childcare will be available for those 3 and under and so there is no need to purchase tickets for them.